Can delivery drivers access my building?
If you've ordered a food delivery, you'll need to meet the delivery driver at reception when they arrive. Delivery drivers aren't permitted to enter the building or make their way directly to your apartment, so make sure you're available to collect your order when it arrives. What happens with parcels? Parcels are handled through the Resident Team. This means you don't need to provide delivery drivers with unrestricted access to the building. The reception team can advise you on the process for receiving and collecting your parcels. Helpful tip: If you're ordering food, keep an eye on your delivery so you can meet the driver at reception when they arrive. This helps keep the building secure while making sure you receive your order.