Maintenance and Repairs
- How safe is the building?
- What happens if there is a fire alarm?
- Are rooms inspected for safety?
- Can I report an issue through the resident app or portal?
- What can I expect when reporting an emergency?
- What day-to-day maintenance am I responsible for?
- What should I do if I accidentally cause damage?
- Do I have to pay for repairs caused by damage?
- What if my shower stops working?
- How do I report a repair or maintenance issue?
- How can I prevent blockages or damage?
- Who fixes maintenance problems?
- What happens after I report a problem?
- Is there controlled access?
- Are safety checks carried out?
- Is emergency maintenance available?
- What happens if I miss a repair appointment?
- What if my repair isn't completed on time?
- Are staff trained for emergencies?
- How are repairs prioritised?
- What if my fridge breaks?
- Will I be given notice before someone enters my home?
- How long will it take for my repair to be completed?
- Do I need to be home during a repair appointment?
- What happens after a complaint?
- What are the different categories of repairs?
- How do I make a complaint?
- Are there maintenance tips for keeping my home in good condition?
- What if I have a leak?
- What if my heating stops working?
- Which repairs are the landlord's responsibility?
- Can I speak to someone urgently?
- Can I give feedback?
- What repairs am I responsible for as a tenant?
- How do I contact support?
- What counts as an emergency repair?
- Who do I contact for an emergency repair?
- What information should I include when reporting an issue?
- Can I request a specific time for a repair visit?
- Are appliances and fittings covered by maintenance?
- How do I report a repair or maintenance issue?
- What day-to-day maintenance am I responsible for?
- Do I have to pay for repairs caused by damage?
- Can I report an issue through the resident app or portal?
- What happens if I miss a repair appointment?
- Which repairs are the landlord's responsibility?
- Are appliances and fittings covered by maintenance?
- Who do I contact for an emergency repair?
- What should I do if I accidentally cause damage?
- What are the different categories of repairs?
- How can I prevent blockages or damage?
- How are repairs prioritised?
- What if my repair isn't completed on time?
- What repairs am I responsible for as a tenant?
- Will I be given notice before someone enters my home?
- Do I need to be home during a repair appointment?
- Are there maintenance tips for keeping my home in good condition?
- What information should I include when reporting an issue?
- What happens after I report a problem?
- What counts as an emergency repair?
- What can I expect when reporting an emergency?
- Can I request a specific time for a repair visit?
- How long will it take for my repair to be completed?