Do I have to pay for repairs caused by damage?

Yes — if damage in your Enclave: Student apartment is caused by misuse, neglect, or accidents, you’ll usually be responsible for covering the cost of repair or replacement. Examples where you may need to pay • Broken windows or doors caused by negligence. • Burns, stains, or tears on carpets and furniture. • Appliance faults caused by misuse • Blocked drains or toilets caused by inappropriate items being flushed or disposed of. What’s not charged • Fair wear and tear: Normal ageing, such as minor scuffs on walls, worn carpets, or faded paint, won’t be charged to you. • Landlord’s responsibilities: Structural or system failures (like boiler breakdowns) are always covered by Enclave. Helpful tip If damage does occur, report it honestly. The team may be able to fix it cost-effectively during your tenancy, and being upfront helps avoid larger charges due to a time-pressured repair at at the end of your tenancy.