What should I do if I accidentally cause damage?

If you accidentally damage something in your Enclave: Student apartment, the best approach is to report it straight away. Being honest and proactive usually makes it easier and cheaper to resolve.

Steps to take

• Assess the damage: Note what’s been affected and how serious it is.
• Report promptly: Log it in the resident portal, explaining what happened.
• Avoid DIY fixes: Don’t attempt major repairs yourself, as this could make things worse.
• Arrange repair: The team will organise a contractor if needed and confirm whether there will be a charge.

Why reporting matters

• Quick fixes: Many issues can be resolved easily if caught early.
• Fairness: Honest reporting helps avoid larger deductions from your deposit at the end of your tenancy.
• Safety: Some damage (like broken electrics or leaks) could become dangerous if left untreated.

Helpful tip

Accidents happen — what’s important is showing responsibility. The team will work with you to find the best solution, and handling it early avoids bigger costs later.