Resident App and Portal

• What tenancy information can I view online?
• Can I cancel or change a booking online?
• Where can I see my payment history?
• Can I access the portal on multiple devices?
• How do I update my phone number, email or address?
• How do I manage notification settings in the app?
• What should I do if I forget my password?
• How is my data protected?
• Are there services I can request through the portal, like maintenance?
• How do I download and log into the resident app or portal?
• Who should I contact if I have trouble updating my details online?
• What should I do if I don't get a response after reporting an issue?
• Can I opt out of certain types of communications?
• How do I book shared spaces or facilities through the app?
• Why is it important to keep my contact information up to date?
• What types of notifications will I receive?
• Can I update my tenancy details through the portal?
• Where can I find copies of my tenancy documents?
• Can I track the status of my repair request online?
• How do I report a maintenance issue using the app?
• How do I download and log into the resident app or portal?
• Who should I contact if I have trouble updating my details online?
• What should I do if I don't get a response after reporting an issue?
• Can I update my tenancy details through the portal?
• Are there services I can request through the portal, like maintenance?
• How is my data protected?
• Where can I see my payment history?
• Can I cancel or change a booking online?
• How do I update my phone number, email or address?
• Why is it important to keep my contact information up to date?
• What should I do if I forget my password?
• Can I track the status of my repair request online?
• What types of notifications will I receive?
• Where can I find copies of my tenancy documents?
• How do I book shared spaces or facilities through the app?
• Can I access the portal on multiple devices?
• What tenancy information can I view online?
• How do I manage notification settings in the app?
• How do I report a maintenance issue using the app?
• Can I opt out of certain types of communications?