Can I cancel or change a booking online?

Yes — you can cancel or change bookings for the resident amenities or services, directly through the Enclave: Student resident app. How to manage bookings • Cancel: Open the app, go to your bookings list, and select the booking you’d like to cancel. • Reschedule: If you want to change the time or date, simply amend your booking through the same menu (subject to availability). • Confirmation: You’ll receive a notification once your cancellation or updated booking is confirmed. Helpful tip If you booked a popular space, cancel as early as possible if you no longer need it — this frees up the slot for other residents and avoids any potential charges.