Can I track the status of my repair request online?

Yes — you can track the progress of repair requests directly in the Enclave: Student resident app. How it works • Service Requests section: After submitting an issue, you can view its status in the app. • Updates: The maintenance team will update the request as it progresses, so you’ll see when in progress, or completed. • Chat: If the maintenance team have any questions for you, they'll reach out via the chat function on the app. Helpful tip If you’re unsure about the progress of a repair or need more detail, you can always contact the Resident Team for an update.