Do I need to be home during a repair appointment?

No - you don’t have to be home during a repair appointment at Enclave: Student, though you can be if you prefer. Your options • Be present: Some residents choose to be home so they can explain the issue directly to the contractor and see the repair carried out. • Provide access: If you can’t be home, you can usually give permission in writing for the on-site team or contractor to enter using management keys. They’ll complete the work and secure your apartment afterwards. Why this flexibility helps • Repairs can be scheduled more quickly if you don’t need to be present. • You avoid delays caused by missed appointments. Helpful tip When reporting the issue, let the team know if you’ll be home or if they should use management keys. This ensures a smooth process and avoids wasted visits.