How do I contact support?

There are several ways to contact the Resident Team at The Store House, whether you need help with maintenance, have a question about your tenancy or simply need some advice.

How can I contact the Resident Team?

You can:

• Visit reception and speak to the team in person.
• Call 0113 403 5980.
• Email hello-tsh@enclave.com.
• Submit a request through the resident portal for maintenance and other resident enquiries.

The Resident Team is available seven days a week from 9:00am to 5:30pm.

What if I need help outside these hours?

The Store House has a 24-hour on-site presence. Outside Resident Team hours, the on-site Security Team provides overnight support and can assist with urgent issues and emergencies.

Helpful tip

Save the Resident Team's phone number and email address in your phone when you move in, so you always have the details to hand when you need support.