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Can I give feedback?

Absolutely. We welcome feedback from residents at any time and value hearing what you think about your experience at The Store House.

Whether you have a suggestion, compliment or concern, we'd love to hear from you. Your feedback helps us understand what's working well and identify ways we can improve the resident experience.

How can I give feedback?

You can speak to the Resident Team at reception, call 0113 403 5980, or email hello-tsh@enclave.com.

You can also use the resident portal where appropriate.

What kind of feedback can I give?

We welcome all types of feedback, including:

  • Suggestions for improving facilities or services.
  • Feedback about resident events and activities.
  • Compliments about something you've enjoyed.
  • Concerns about your experience.
  • Ideas for making life at The Store House better.

Your feedback is always welcome, whether it's positive, constructive or simply an idea you'd like us to consider.

Helpful tip

Don't wait until the end of your tenancy to share feedback. Let us know what you think during your stay so we have the opportunity to act on it where possible.