Skip to content
English
  • There are no suggestions because the search field is empty.

Is there a reception?

Yes. The Store House has a staffed reception area where residents can get help with day-to-day questions, collect parcels and speak to the Resident Team.

What can I use reception for?

Reception is a convenient first point of contact for a range of resident needs, including:

  • Collecting parcels
  • Asking questions or getting general assistance
  • Reporting issues or requesting support
  • Getting help with access or key cards
  • Speaking to the Resident Team
  • Getting information about building facilities and services

The Resident Team is available seven days a week from 9:00am to 5:30pm.

Outside these hours, the on-site Security Team provides overnight support, giving The Store House a 24-hour on-site presence.

Helpful tip

If you're ever unsure who to contact or where to go for help, reception is a good place to start — the team will be happy to point you in the right direction.