How can I report issues with the bin stores?

If you notice a problem with the bin stores at The Store House, please let the team know so it can be investigated and dealt with.

What should I report?

You can report issues such as:

• Overflowing or full bins
• Rubbish left on the floor
• Cleanliness or hygiene issues
• Damaged bins or facilities
• Problems with access to the bin store
• Other issues that may affect the safe or appropriate use of the area

How do I report a problem?

You can report an issue by contacting the Resident Team or through the resident portal.

When reporting an issue, it can be helpful to provide as much information as possible, including what the problem is and where in the bin store it is located.

The team will then be able to investigate and arrange any appropriate action.

Helpful tip

Don't try to move heavy, damaged or potentially hazardous items yourself. Report the issue to the Resident Team so they can advise on the safest way to deal with it.