What should I do if I notice pests?

If you notice pests in your apartment, it’s important to act quickly so the issue can be resolved before it worsens.

Steps to take

• Identify the issue: Note what type of pest you’ve seen (e.g. ants, cockroaches, rodents).
• Record evidence: Take photos or note where and when you’ve noticed activity.
• Report promptly: Log the issue through the resident portal. They’ll arrange for pest control if needed.
• Contain the problem: In the meantime, clean affected areas, store food securely, and empty bins regularly to discourage further activity.

Why reporting matters

• Early action prevents the problem from spreading to other areas.
• Professional pest control can treat the issue effectively and safely.
• It ensures the problem is logged and addressed under building maintenance.

Helpful tip

Don’t attempt to handle significant infestations on your own. Over-the-counter sprays or traps may not fully solve the problem and could delay proper treatment.