How secure are deliveries?

Deliveries at The Store House are managed through reception, helping keep parcels organised and secure while they're waiting to be collected.

The building also benefits from secure key card access and on-site teams, providing additional security for residents and their deliveries.

How will I know when my parcel arrives?

Residents receive a notification when a parcel has arrived, so you'll know when it's ready for collection.

Once you've received your notification, you can follow the building's parcel collection process and collect your delivery from reception.

Can delivery drivers enter the building?

For security reasons, delivery drivers aren't permitted unrestricted access to the building. Residents should meet food delivery drivers at reception, while parcels are handled through reception services.

This helps ensure that people who aren't residents don't have unrestricted access to the building.

Helpful tip

Keep an eye on your parcel notifications and collect deliveries promptly when you can. If you're unsure about the process for a particular delivery, speak to the Resident Team.