When do I return my keys?

All key cards must be returned to the Resident Team on or before your tenancy end date.

You'll receive information before move-out explaining where and how to return your key card.

What if I forget to return my key card?

If you don't return your key card as required, this may result in a replacement or other charge, depending on the terms of your tenancy agreement.

If you're unsure about the return process, speak to the Resident Team before you move out.

Helpful tip

Keep your key card somewhere safe while you're packing, but don't forget to return it before you leave the building for the final time.