What should I do if I have a dispute with a neighbour?
If you experience a dispute with a neighbour at The Store House, it’s best to handle the situation calmly and constructively.
Step 1: Try to resolve it directly
- Speak to your neighbour politely about the issue.
- Often, they may not even realise there’s a problem (for example, noise levels).
- Approach the conversation with understanding, focusing on solutions rather than blame.
Step 2: Keep records
- If the problem continues, note down dates, times, and the nature of the issue.
- This creates a clear record in case further action is needed.
Step 3: Contact the Resident team
- If you can’t resolve the matter directly, inform the Resident Team.
- They can act as a neutral party to mediate or remind residents of building rules.
Step 4: Escalation (if necessary)
- For persistent or serious issues (such as repeated noise disturbances or antisocial behaviour), the team may take formal steps under the tenancy agreement.
Helpful tip
Always start with a friendly approach — most neighbour disputes can be resolved quickly with clear communication.