What are the on-site team's operating hours?

The Resident Team is available from 9:00am to 5:30pm, Monday to Sunday.

Typical concierge services

• Parcel and post management: Accepting, storing, and notifying you about deliveries.
• Visitor assistance: Greeting and guiding guests, ensuring secure entry and guest sign-in.
• Amenity bookings: Helping with reservations for shared spaces like dining, screening, or meeting rooms.
• General enquiries: Providing information about the building, services, or local area.
• Resident support: Coordinating maintenance requests, assisting in emergencies, and connecting you to the right team.

Outside of these hours, The Store House continues to benefit from a 24-hour on-site presence through the Security Team, ensuring support is available whenever it's needed.

Helpful tip

Think of the Resident Team as your go-to for everyday support - if they can’t resolve your request directly, they’ll make sure it’s passed on to the right person.