What happens if I do not get into university?

If you do not receive the grades needed for your university offer, you may be able to cancel your booking and receive a refund of your holding fee, subject to the terms of our cancellation policy.

Please contact our team as soon as possible and provide any relevant information so we can confirm the next steps. You can send them a message via the website form at the bottom of the page, or call them on +44 1134 035980.

We recommend letting us know of any changes to your university plans as early as possible.