What happens if my visa is refused?

If you are an international student and your UK visa application is unsuccessful before your tenancy start date, you may be able to cancel your booking and receive a refund of your holding fee, subject to the terms of our cancellation policy. Please contact our team as soon as possible and provide confirmation of your visa outcome so we can advise you on the next steps. You can send them a message via the website form at the bottom of the page, or call them on +44 1134 035980.