What should I do if there's a fire in the building?
Your safety is the top priority at The Store House. We follow a stay-put policy, unless the fire is inside your apartment or you are in a communal area. What to do if you hear the fire alarm: • If the fire is not in your home: Stay inside your apartment with the door closed, as it is designed to resist fire and smoke. • If the fire is in your home or you are in a communal area: Leave immediately using the nearest safe exit and go to the designated assembly point. Activate any of the red fire call points on your way out of the building if safe to do so. • Call 999: Once safe, contact the emergency services to report the fire. • Follow instructions: Always listen to directions from fire wardens, building staff, or emergency personnel. Helpful tip If you’re unsure of the fire procedure or the location of your assembly point, ask the Resident Team so you’re prepared in advance.