Are there parcel lockers or collection points on-site?

Yes — many Enclave developments have secure parcel lockers or collection points where deliveries are stored until you pick them up.

How it works

• Parcel lockers: Couriers place your delivery into a secure locker. You’ll then receive a code or app notification to unlock it.

• Parcel rooms or storage: Some buildings use a staffed parcel room or reception area instead of lockers.

• Access control: Only residents with authorised fobs, keys, or codes can access the lockers or parcel rooms.

Benefits

• You can collect parcels at a time that suits you.

• Deliveries are stored securely and not left unattended.

• Reduces the risk of missed deliveries.

Helpful tip

Check with your on-site team whether your building uses lockers, a parcel room, or staffed reception, so you know where to go for your deliveries.