Can I hold doors open for others?

For security reasons, you should avoid holding doors open for people you don’t know at Enclave. This helps prevent unauthorised access to the building.

Guidelines

• For residents and guests: It’s fine to hold the door for someone you know, such as a neighbour or your guest.

• For strangers: Politely avoid letting in people you don’t recognise. They should use their own fob, key, or call the resident they’re visiting.

• Delivery drivers and contractors: These should be admitted either by the resident expecting them or the on-site team.

Why it matters

• Tailgating (when someone follows you in without authorisation) is a common security risk in residential buildings.

• By only letting in people you know, you’re helping keep the community safe.

Helpful tip

If you ever feel uncomfortable refusing entry, direct the person to the reception, concierge, or intercom system.