Can I hold doors open for others?

For security reasons, you should avoid holding doors open for people you don’t know at Enclave. This helps prevent unauthorised access to the building.

Guidelines

• For residents and guests: It’s fine to hold the door for someone you know, such as a neighbour or your guest.

• For strangers: Politely avoid letting in people you don’t recognise. They should use their own fob, key, or call the resident they’re visiting.

• Delivery drivers and contractors: These should be admitted either by the resident expecting them or the Resident Team.

Why it matters

• Tailgating (when someone follows you in without authorisation) is a common security risk in residential buildings.

• By only letting in people you know, you’re helping keep the community safe.

Helpful tip

If you ever feel uncomfortable refusing entry, direct the person to the reception or intercom system.