Do I need to submit meter readings when I move in or out?

Yes — submitting meter readings both when you move in and when you move out is essential if your utilities aren’t included in the rent. This ensures your bills are accurate and only cover the period of your tenancy.

When you move in

• Take readings on the day your tenancy starts.

• Submit them to the utility suppliers when setting up your accounts.

• Keep photos of the meters with visible dates as proof.

During your tenancy

• Some suppliers may request regular readings, especially if your meters aren’t smart-enabled. Submitting them helps avoid estimated bills.

When you move out

• Take final meter readings on your tenancy end date.

• Send them to your suppliers to close your accounts.

• Keep a dated record — this protects you if there are any disputes about charges.

Helpful tip

If utilities are included in your rent, you won’t need to provide readings. The Enclave team will confirm whether this applies to your apartment.