How can I get help if I’m struggling to pay rent?

If you’re finding it difficult to pay your rent at Enclave, it’s important to act quickly. The sooner you let the team know, the more support and options will be available to you.

Step 1: Contact the Enclave team immediately

• Reach out to the Resident Team

• Being proactive shows good faith and allows them to work with you on solutions.

Step 2: Explore possible arrangements

• Payment plans: In some cases, you may be able to arrange a short-term repayment schedule to spread out what you owe.

• Advice signposting: They may point you toward external financial support or advisory services if needed.

• Tenancy signers or guarantors: If you share your tenancy with others or have a guarantor, it might be helpful to chat with them about the situation.
  

Step 3: Avoid ignoring the issue

• Missing rent without communication can lead to arrears, late fees, and even formal tenancy action.

• By speaking to the team early, you may be able to avoid these consequences and keep your tenancy secure.

Helpful tip

Speaking with the team before the due date — not after — is always the best approach.