How do I collect my keys, fob, or access card?

You’ll collect your keys, fob, or access card on your move-in day from the Enclave on-site team. This ensures secure handover and that you’re properly checked into the building.

What to expect

• Appointment: You’ll usually be given a scheduled time to collect your keys when your move-in date is confirmed.

• Location: Collection takes place at the building’s reception.

• Verification: You’ll need to bring your passport for an identity check before the team can hand over your key. 

• Walkthrough: The team may also take this opportunity to show you how access systems work (such as using your fob for lifts, gates, or communal areas).

Helpful tip

Make sure your first rent payment, deposit, and any required documents are completed before move-in day. Keys or fobs are only handed over once all pre-tenancy requirements are met.