How do I report a maintenance issue using the app?

Reporting a maintenance issue through the Enclave resident app is quick and straightforward.

Steps to report

1. Open the resident app and log in.
2. Go to the Service Requests section.
3. Fill in the details of the issue — include location, description, and photos if possible.
4. Submit your request, and it will be sent directly to the maintenance team.

Why this helps

• Gives the team all the information they need to respond quickly.
• Creates a record of your request, so you can track updates in the app.
• Helps prioritise urgent issues appropriately.

Helpful tip

For emergencies (like flooding or a complete power outage), always contact the resident team directly instead of only submitting through the app.