How do I request permission for a pet during my tenancy?

If you’d like to bring a pet into your Enclave apartment after your tenancy has already started, you’ll need to formally request permission from the on-site team.

Steps to follow

1. Contact the team: Reach out via the resident portal, email, or in person to ask about the pet policy.

2. Provide details: Share information about your pet, including type, breed, size, and age.

3. Review conditions: The team will confirm whether pets are permitted in your building and outline any rules or restrictions.

4. Get written approval: If approved, you’ll receive confirmation in writing — keep this safe as part of your tenancy records.

Why this matters

• Without written permission, keeping a pet could breach your tenancy.

• Approval ensures the pet is suitable for apartment living and won’t affect other residents.

Helpful tip

Ask early — don’t wait until after bringing the pet home. This way you’ll know for sure whether it’s allowed and what conditions apply.