Should I report neighbour disputes to the property team?

Yes — if you can’t resolve a dispute with a neighbour yourself, you should report it to the Enclave property team.

Why reporting helps

• Mediation: The team can act as a neutral third party to help resolve disagreements calmly.

• Rule enforcement: If the issue involves noise, smoking, pets, or other building rules, the team can remind residents of their responsibilities.

• Record keeping: Reporting creates an official record in case the situation escalates or requires further action later.

When to report

• If polite conversation hasn’t resolved the problem.

• If the issue is ongoing, serious, or affects your comfort and wellbeing (e.g. repeated late-night noise or antisocial behaviour).

• If you feel unsafe approaching your neighbour directly.

Helpful tip

Keep notes of what’s been happening (dates, times, and details). This makes it easier for the team to understand the problem and take the right steps.