Skip to content
English - United Kingdom
  • There are no suggestions because the search field is empty.

What happens if I miss a rent payment?

If you miss a rent payment at Enclave, it’s important to take action quickly. Rent is a legal obligation under your tenancy agreement, and missing payments can have consequences if not addressed.

Immediate impact

  • Arrears: Your account will show rent arrears from the day the payment was due.

  • Contact from Enclave: The team may reach out to remind you and discuss the missed payment.

Possible consequences

  • Late fees: Interest may be charged on overdue rent (usually capped at 3% above the Bank of England base rate once rent is more than 14 days late).

  • Deposit risk: Persistent arrears could affect your tenancy record and deposit return.

  • Tenancy action: If arrears build up, Enclave may take further steps under your tenancy agreement, which could include formal notices.

What to do if you miss a payment

  1. Contact the team immediately: Let them know what’s happened and when you expect to make the payment.

  2. Arrange repayment: They may be able to agree a short-term plan to bring your account up to date.

  3. Prevent recurrence: Set up a direct debit or standing order if you haven’t already, so future payments are automated.

Helpful tip

Acting quickly is the key. A missed payment doesn’t automatically put your tenancy at risk — but ignoring it can. Communication with the Enclave team goes a long way in resolving things smoothly.