What is a holding fee and when is it due?

A holding fee is a payment you make to reserve an Enclave home before you sign your tenancy agreement. It shows you’re committed to moving forward and gives the team time to take the property off the market while completing your application and referencing checks.

How it works

• Purpose: The holding fee secures the property exclusively for you while the paperwork is completed.

• Amount: The amount is dependant on which Enclave building you would like to hold an apartment at. This sum will later be deducted from your first rent payment or tenancy deposit, so it isn’t an extra cost.

• Due date: You’ll be asked to pay the holding fee once you’ve chosen a home and confirmed that you want to proceed with a reservation. This usually happens straight after your viewing (in-person or virtual) or following your enquiry if you’re reserving without viewing.

What happens next

After you’ve paid the holding fee:

1. The property is taken off the market and no longer shown to other applicants.

2. The referencing and application process begins.

3. Once your tenancy is approved, the holding deposit is applied to your move-in costs.

Important to note

• If your application is successful, the holding deposit contributes toward your first payment.

• If you decide not to go ahead, or if referencing fails due to providing false or incomplete information, you may forfeit the deposit. The team will always explain these terms before you pay.

For exact details on holding deposit policies, the local enquiries team at your chosen development can provide a clear breakdown.