What should I do if I have a dispute with a neighbour?

If you experience a dispute with a neighbour at Enclave, it’s best to handle the situation calmly and constructively.

Step 1: Try to resolve it directly

• Speak to your neighbour politely about the issue.

• Often, they may not even realise there’s a problem (for example, noise levels).

• Approach the conversation with understanding, focusing on solutions rather than blame.

Step 2: Keep records

• If the problem continues, note down dates, times, and the nature of the issue.

• This creates a clear record in case further action is needed.

Step 3: Contact the Enclave team

• If you can’t resolve the matter directly, inform the on-site management team.

• They can act as a neutral party to mediate or remind residents of building rules.

Step 4: Escalation (if necessary)

• For persistent or serious issues (such as repeated noise disturbances or antisocial behaviour), the team may take formal steps under the tenancy agreement.

Helpful tip

Always start with a friendly approach — most neighbour disputes can be resolved quickly with clear communication.