Who do I contact for general enquiries?
If you are not yet a resident with us, for day-to-day questions or general enquiries, your first point of contact is the leasing team a the building you want to enquire about.
What they can help with
- Information about renting an apartment, or building services
- Guidance on resident amenities or events
- Booking a tour of the building
- Booking an apartment
- Everyday living queries
How to reach them if you are not yet a resident
- Fill in an enquiry form, email or call: Each Enclave location has its own dedicated contact details, see below:
- Enclave: KX - fill in the form at the bottom of the page here or telephone : 0208 064 0917.
- Enclave: Croydon - fill in the form at the bottom of the page here or telephone: 0208 064 8272.
- Enclave: Acton - fill in the form at the bottom of the page here or telephone 0208 064 0466
- Enclave: Birmingham City - fill in the form at the bottom of the page here or telephone 0121 724 0444.
If you are already a resident with us, yout best point of contact is your Resident Team.
How to reach them if you a resident
- You can reach out by popping to reception to speak with the Resident Team, or contacting them via the details below:
- Enclave: KX - email hello-kx@enclave.com, telephone : 0208 064 0917.
- Enclave: Croydon - email hello-croydon@enclave.com, telephone: 0208 064 8272.
- Enclave: Acton - email hello-acton@enclave.com, telephone 0208 064 0466
- Enclave: Birmingham City - email hello-birmingham@enclave.com, telephone 0121 724 0444.
Helpful tip
If you’re unsure whether your query is best handled by the Resident Team, Maintenance, or property management, start with the Resident Team. They can redirect your request to the right person if needed.