Why is it important to keep my contact information up to date?

Keeping your phone number, email address, and postal address up to date with Enclave ensures that you never miss important communications.

Why it matters

• Essential updates: The resident team uses your contact details to share building announcements, maintenance updates, and policy changes.
• Deliveries: Accurate details help the team notify you about parcels or post.
• Emergencies: In urgent situations, having your correct phone number ensures the team can reach you quickly.
• Smooth tenancy: Up-to-date information avoids delays with tenancy paperwork, renewals, or deposit returns.

Helpful tip

Even if you change just one piece of information — like switching your phone number — let the resident team know straight away so your records stay accurate.