Will outstanding payments affect my deposit return?

Yes — any outstanding payments at the end of your tenancy will impact your deposit return.

How it works

• Final balance check: After your move-out, the resident team reviews whether any rent, utility charges, or other costs remain unpaid.
• Deposit deductions: If money is owed, the amount may be deducted from your deposit before it’s returned.
• Additional payments: If the outstanding balance is larger than your deposit, you’ll need to pay the remaining amount separately.

Helpful tip

Always confirm your account balance with the resident team before moving out. Clearing payments in advance avoids delays in receiving your deposit.