Can I cancel or reschedule a booking?

Yes — at Enclave, you can usually cancel or reschedule a booking for a bookable amenity such as a private dining room, screening room, or meeting space.

How to cancel or reschedule

• Resident app or portal: Most bookings are managed directly through the app, where you can cancel or move your reservation to another available slot.

• On-site team: If you prefer, you can also contact the reception or management team to adjust your booking.

Things to note

• Notice period: Some facilities may require a minimum notice period to cancel without losing a deposit or fee.

• Charges: If a fee applies, cancellations made too late may be non-refundable.

• Rebooking: Rescheduling depends on availability — popular spaces may need to be booked well in advance.

Helpful tip

If your plans change, cancel or reschedule as early as possible. This frees the space for other residents and helps avoid unnecessary charges.