Skip to content
English - United Kingdom
Show submenu for translations
Open main navigation
Close main navigation
English - United Kingdom
Show submenu for translations
How can we help you?
There are no suggestions because the search field is empty.
Enclave Knowledge Base
Resident app
Resident app
Using the resident app to manage your tenancy, request help or access services.
Getting started & logging in
How do I download and log into the resident app or portal?
Can I access the resident app on multiple devices?
What should I do if I forget my password for the resident app?
Managing your tenancy online
Can I update my tenancy details through the resident app?
What tenancy information can I view in the resident app?
Where can I find copies of my tenancy documents?
Booking amenities or services
How do I book shared spaces or facilities through the app?
Are there services I can request through the resident app?
Can I cancel or change an amenity or service booking online?
Reporting repairs through the app
Can I track the status of my repair request online?
How do I report a maintenance issue using the app?
What should I do if I don’t get a response after reporting an issue?
Making payments online
How do I pay rent through the resident app?
Where can I see my payment history?
Can I set up automatic payments?
Updating your contact details
How do I update my phone number, email or address?
Why is it important to keep my contact information up to date?
Who should I contact if I have trouble updating my details online?
Notifications & preferences
How do I manage notification settings in the resident app?
What types of notifications will I receive?
Can I opt out of certain types of communications?
Your data
How is my data protected?
