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Enclave Knowledge Base
Neighbours & community
Neighbours & community
Guidance on being a good neighbour and getting involved in community events or updates.
Respecting shared spaces
What are the rules for using shared spaces?
How should I leave communal areas after use?
Can I reserve shared spaces for private use?
What happens if shared spaces are damaged?
Pets in the building
Are pets allowed in the building?
What types of pets are permitted?
Do I need permission before bringing a pet?
How do I request permission for a pet during my tenancy?
What are the rules for pets in shared spaces?
Smoking & vaping policy
Is smoking allowed in the building or my home?
Where can I smoke if it’s not allowed inside?
Does the smoking policy include vaping?
What happens if I breach the smoking policy?
Resident events & social spaces
Are resident events organised by the building team?
How do I find out about upcoming resident events?
Can I invite non-residents to resident events?
Are there rules for using social spaces during events?
Resolving neighbour disputes
What should I do if I have a dispute with a neighbour?
Is there a formal process for handling disputes?
Should I report neighbour disputes to the property team?
What steps are taken if a resident repeatedly breaches building rules?