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Enclave Knowledge Base
Living in your home
Living in your home
Tips and information to help you get the most out of your home and day-to-day living.
Appliances, heating & hot water
How do I use the heating system in my home?
How do I operate the hot water system?
What appliances are included and how do I use them?
What should I do if an appliance isn’t working?
Is there a user manual for my appliances?
Cleaning & inspections
Am I responsible for cleaning my home during the tenancy?
Are there regular inspections during my tenancy?
What cleaning standards are expected before inspections?
How much notice will I be given before an inspection?
Can I be present during inspections?
Personalising your space
Can I hang pictures or put up shelves?
Am I allowed to paint or decorate?
Can I add furniture or bring my own?
Are there restrictions on making changes to the property?
Do I need to restore changes before moving out?
Pests & prevention
How do I prevent pests in my home?
What should I do if I notice pests?
Who is responsible for pest control?
Can I use my own pest treatments?
What areas are most vulnerable to pests?
Safety & compliance
Are smoke alarms and carbon monoxide detectors provided?
How often are safety checks carried out?
What should I do if I notice a safety issue?
Is there a fire evacuation plan for the building?
Are there restrictions on certain appliances or items for safety reasons?
Noise & disruption
What are the quiet hours in the building?
What should I do if my neighbour is being noisy?
What types of noise are considered unacceptable?
Can I be asked to reduce noise even outside quiet hours?
How do I report noise or disturbance issues?
Tips for everyday living
How can I reduce my energy usage?
Are there recycling or green living tips I should follow?
What are some general maintenance tips for my home?
How can I keep my home well-ventilated?
What are some simple ways to keep the space in good condition?