What should I do if my neighbour is being noisy?
If you’re disturbed by noise from a neighbour in your Enclave building, there are steps you can take to resolve the situation calmly and effectively.
First steps
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Stay calm: Remember that occasional noise is normal in shared buildings.
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Speak directly (if comfortable): A polite, friendly conversation often resolves things quickly. Many neighbours aren’t aware their noise is carrying.
If the noise continues
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Check quiet hours: If the disturbance happens during quiet hours (usually 10:00 pm – 7:00 am), it’s a breach of building rules.
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Contact the on-site team: Report the issue to the management team or through the resident portal. They can address it formally and remind residents of noise policies.
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Keep records: Note the times and type of noise, especially if it’s persistent. This helps the team manage the issue fairly.
Escalation
In rare cases where noise becomes severe or anti-social, the matter may be escalated under tenancy or building policies, and local authorities can become involved if necessary.