Are there services I can request through the resident app?
Yes — the Enclave resident app allows you to request services directly, making it easy to manage your home.
What you can request
- Maintenance issues: Log service requests for repairs, faults, or other problems in your apartment or shared spaces.
- Cleaning and additional services: While not always bookable through the app, you can contact the resident team to arrange extra cleaning appointments or special services.
How it works
- Go to the Service Requests section in the app to log a maintenance issue.
- Provide details and, if possible, photos to help the team resolve the problem quickly.
- For additional services like cleaning, use the contact details in your welcome pack or speak with the on-site team.
Helpful tip
Use the app for maintenance first — it creates a clear record of your request and helps the team prioritise and track progress.