Can I track the status of my repair request online?

Yes — you can track the progress of repair requests directly in the Enclave resident app.

How it works

• Service Requests section: After submitting an issue, you can view its status in the app.
• Updates: The maintenance team will update the request as it progresses, so you’ll see when it’s scheduled, in progress, or completed.
• Notifications: You may also receive alerts in the app when the status changes, keeping you informed without needing to chase.

Helpful tip

If you’re unsure about the progress of a repair or need more detail, you can always contact the on-site team for an update.