Do I need to be home during a repair appointment?

Not always — you don’t have to be home during a repair appointment at Enclave, though you can be if you prefer.

Your options

• Be present: Many residents choose to be home so they can explain the issue directly to the contractor and see the repair carried out.

• Provide access: If you can’t be home, you can usually give permission for the on-site team or contractor to enter using management keys. They’ll complete the work and secure your apartment afterwards.

Why this flexibility helps

• Repairs can be scheduled more quickly if you don’t need to be present.

• You avoid delays caused by missed appointments.

Helpful tip

When reporting the issue, let the team know if you’ll be home or if they should use management keys. This ensures a smooth process and avoids wasted visits.