Is there a fee for replacing lost keys or fobs?

Yes — if you lose a key, fob, or access card at Enclave, you’ll usually need to pay a replacement fee.

What to expect

• Standard replacements: A charge applies to cover the cost of issuing a new key or programming a new fob.

• Security-related changes: If a lost key means locks or access systems need to be updated, you may be responsible for additional costs.

• Payment: Fees are paid directly to the on-site team when you request the replacement.

Helpful tip

To avoid charges, keep your keys or fobs safe and return all sets at the end of your tenancy. If one is stolen, report it immediately so the team can secure your home — in some cases, the cost may be covered by insurance.