What are the concierge operating hours?

Concierge and on-site resident team hours vary slightly between Enclave locations, but most buildings have staff available daily during core hours.

Typical hours

• Weekdays: Staffed from morning through evening to cover resident needs, parcels, and enquiries.
• Weekends: Reduced but still staffed hours, often from late morning until early evening.
• Out-of-hours: While the concierge desk may close overnight, emergency support is still available through dedicated contacts.

Helpful tip

Check with your building’s resident team to confirm exact hours — they may differ slightly by location and season.