What should I do if I continue to receive mail after leaving?

If post continues to arrive at your old Enclave address after you’ve moved out, it won’t be forwarded to you by the building team.

What you can do

• Set up mail redirection: Use Royal Mail Redirection to have mail automatically sent to your new address.
• Update your details: Contact banks, utility providers, and other organisations to make sure they have your correct address.
• Ask the new resident (via Enclave): Ask our team and we may be able to arrange for the new resident to pass on or return post.

Why it matters

Uncollected post may contain sensitive information. Taking steps to update your details helps protect your privacy and prevents delays in receiving important documents.

Helpful tip

Set up redirection as soon as possible — it’s the safest and most reliable way to ensure you don’t miss important mail.