Who do I contact for an emergency repair?

For emergency repairs at Enclave, you should use the emergency contact details provided in your welcome pack. These ensure your call is directed to the right team straight away.

During office hours

• Contact the on-site management team immediately.

• They can arrange for urgent repairs or contractors to attend quickly.

Outside office hours

• Use the out-of-hours emergency number listed in your move-in information.

• This connects you to a dedicated service that can arrange immediate help for emergencies such as flooding, security issues, or loss of heating.

Helpful tip

Keep your emergency contact details saved in your phone from the day you move in. That way, you’ll have them on hand if something urgent happens.