Is post delivered directly to my apartment?

No — at Enclave, post is not usually delivered directly to your apartment. Instead, it is delivered to secure mailboxes or collection points in the building.

How it works

• Letters and small items: Placed in your individual mailbox, which you can access with your key or fob.

• Parcels and larger envelopes: If too big for your mailbox, they are usually stored in parcel lockers or accepted by the on-site team for collection.

• Security: This system keeps deliveries safe and avoids couriers needing access to residential floors.

Helpful tip

Always include your apartment number and full name on mail and deliveries to make sure they’re routed correctly within the building.