Who should I contact if I think I’ll miss a payment?

If you think you might miss a rent payment at Enclave, you should contact the Resident Team straight away.

Why contacting early matters

• Prevents escalation: Letting the team know in advance is far better than waiting until a payment is overdue.

• Shows good faith: Being upfront demonstrates responsibility and helps build trust.

• Opens options: Early notice gives the team more flexibility to discuss short-term solutions or advice.

Helpful tip

If you’re unsure who exactly to contact, start with the Resident Team. They’ll either handle the matter directly or connect you with the right person in the accounts department.