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Will I be notified if a delivery is missed?

Yes — if a delivery attempt is missed at Enclave, you’ll usually receive a notification. The type of notification depends on the courier and how your building handles parcels.

How you may be notified

  • Courier updates: Most delivery companies send a text, email, or app alert if they couldn’t deliver.

  • Missed delivery card: A card may be left at your door with instructions for redelivery or collection.

  • Building notification: If the on-site team or parcel system receives your parcel, you’ll get a message confirming it’s ready to collect. If they couldn’t accept it, they may let you know.

Helpful tip

Always keep an eye on your courier tracking updates as well as Enclave notifications. This way, you’ll know immediately if action is needed to reschedule delivery or arrange collection.